Terms and Conditions

BOOKING, DEPOSIT and PAYMENT.     When booking, a deposit of 25% of the total is required within 5 working days. Until we receive this deposit any reservation is considered to be provisional and may be varied or cancelled without prior notice. The balance is due 4 weeks before the start of your holiday.  Bookings made less than 4 weeks before arrival date shall be paid in full when booking.
We will acknowledge receipt for any payment and confirm your booking.  Payment can be made by debit card, credit card or cheque.  Any credit card details you give us are only held until the payment has been authorised.  Please phone or fax card details as security cannot be guaranteed on our email.
No information you give us will be given to anyone else or any company.

CANCELLATION by you.     In the event of cancellation please advise us immediately. Every effort will be made to re-let the cottage and return your payment less a small handling charge. If we are unable to re-let, your payment will be forfeited. We recommend you take out a holiday insurance

CANCELLATION by us.     In the unlikely event of cancellation by us at any time prior to the start of the holiday your payment will be refunded in full. We will also try to find alternative accommodation should you request us to do so.

THE NUMBER OF PEOPLE occupying cottages must not exceed the capacity stated for each cottage on this website unless by prior arrangement.

ARRIVAL & DEPARTURE   The properties are not available until 3.00 pm on the day of arrival and must be vacated no later than 10.00 am on the day of departure, to allow changeover for the next guests.  Should you wish to vary this for a specific reason we will help if possible. 

CLEANING, DAMAGE, BREAKAGES  The properties should be left clean and in the same good condition as found. We ask you to report any damage or breakages. Non-trivial damage will be charged for.  We reserve the right to charge for 'excessive' cleaning, missing or broken items.

PETS     We accept well-behaved pets in the Link, Flexi, Studio and Granary.  They should not be left alone in the cottages, and their owners are held completely responsible for any injury, loss or damage incurred. 

LIABILITY    No liability is accepted by the owners of Budleigh Farm for any personal injury to guests or any loss or damage to personal property. We also reserve the right to demand the immediate withdrawal of guests for any conduct detrimental to the farm/farm property, or other people on the site.